Shipping policy

🚚 Order & Delivery Info

• Orders processed Mon–Fri, excluding public holidays.
• No dispatch on weekends or public holidays.
• In-stock items typically ship the next business day.
• No warehouse pickups available.

Allow extra processing time during peak periods like Christmas.

📦 Shipping & Tracking

• You'll receive a tracking number by email once your order ships.
• Please double-check your address - we can't reroute orders once placed.

⚠️ Delays & Returns to Sender

• Once shipped, delays are out of our control.
• If an order is returned due to incorrect address or non-collection, re-delivery fees apply.
• No refunds for:
  • Late deliveries
  • Refused deliveries
  • Unpaid duties/taxes
  • Incorrect or incomplete address entries