Beach Soul “Win It Back” Refund Draw — Terms & Conditions
1. Promoter
This promotion is run by Beach Soul Pty Ltd ABN: 66660182025, trading as Beach Soul, located at PO Box 9, Bilambil NSW 2486, Australia.
2. Campaign period / Duration
The promotion begins at 12:00 AEDT on 17 October 2025 and ends at 23:59 AEDT on 21 November 2025 inclusive (the “Promotion Period”).
3. Eligibility
- Entry is open to Australian residents aged 18 or over.
- Employees, contractors, family of Beach Soul and its agencies are excluded.
- Orders must be placed through our official website during the Promotion Period and not placed via third parties.
- Only one entry per order. (Multiple orders = multiple entries.)
4. How to enter / entry details
- Each eligible order placed during the Promotion Period is automatically entered into the draw.
- No additional action is required (no code, no form).
5. Draws / selection of winners
- One (or more, as specified) winner(s) will be drawn at random each week (e.g. Mondays).
- Draws will occur by a random draw process, under supervision / by an independent adjudicator (if applicable).
- Winners will be notified via the email used for purchase within 7 days of the draw.
- Each winner has 30 days to respond and provide any required identification. If a winner does not respond or cannot be verified, Beach Soul reserves the right to forfeit and redraw.
6. Prize / refund details
- The prize for each winner is a full refund / store credit (at Beach Soul’s discretion) of the total order value of their winning order (excluding shipping / handling fees).
- Refund / credit will be processed within 30 days of winner verification.
- If the original payment method is unavailable or refund is impractical, a substitute prize of equivalent value may be offered.
- The prize is not transferable, exchangeable or redeemable for cash (except as refund to your original purchase).
7. Publication of winners
- With the winner’s permission, Beach Soul may publish the winner’s first name, suburb or Instagram handle, and order summary (no sensitive data) on website, email or social media.
- If required by law, the promoter will publish the winner’s name and city on the website.
8. General conditions & disclaimers
- Beach Soul reserves the right to vary or cancel the promotion at any time if fraud, technical issues, or other causes arise.
- Beach Soul’s decision is final, and no correspondence will be entered into.
- The promoter is not liable for late, lost, misdirected, incomplete or illegible entries.
- Any personal information collected will be used in accordance with Beach Soul’s Privacy Policy.
- In the event of dispute, the promoter reserves the right to redraw.
- Entry that is incomplete, altered, forged or tampered with is invalid.
9. Governing law / jurisdiction
- These terms are governed by and construed in accordance with the laws of NSW.
- Entrants submit to the non-exclusive jurisdiction of NSW courts.
10. Record-keeping
- Beach Soul will keep all records, entries and draw details for at least 12 months from the end of the promotion.
11. Contact
- For questions, complaints, or queries, contact us at hello@beachsoul.com.au or PO Box 9, Bilambil NSW 2486 Australia.
