FREE SHIPPING ON ALL AUSTRALIAN ORDERS OVER $150
Beach Soul will offer free standard shipping on all orders over $150 to valid addresses in Australia.
SHIPPED BY AUSTRALIAN POST
All orders are shipped via Australia Post and are shipped with an Authority to Leave.
There is also an option at checkout to pay a few dollars more to have a signature on delivey if you prefer.
We do not take any responsibility for an incorrect address.
Please ensure you enter the correct address to avoid any disappointment.
If a product is returned to Beach Soul due to a wrong address given by the customer, the customer will have to pay for additional postage.
Shipping times will vary depending on location and peak times e.g. holiday periods.
Beach Soul staff will ensure that your order is posted the next business day after payment has been processed so you can get your shower on asap.
TRACKING YOUR ORDER
After your order has been processed and sent, you will receive notification along with a Tracking Reference Number (TRN).
Please allow up to 24 hours for the TRN to be visible in the system in order for you to track your shipment.
International order shipment and delivery costings will be calculated for you at checkout.
Please be aware that your order may also be subject to local import duty charges. This cost is to be paid by the customer and not by Beach Soul.
Please ensure you are aware of any additional charges before placing your order as Beach Soul cannot be held responsible for any extra charges.
RETURN SHIPPING ON FAULTY ITEMS
If you have received your Portable Beach Shower and it is faulty, firstly we are sorry!
We quality check each order before it is shipped so apologies if somehow it slipped through the cracks.
Please notify us ASAP and within 7 days of receiving your order and read our Refund & Returns Policy carefully.